Contact2025-09-06T12:40:22+00:00

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SSA Service Manager

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Frequently Asked Questions

Can SSA Facilities handle multi-site portfolios?2025-07-22T13:07:22+00:00

Yes, we have the capability and systems in place to manage services across multiple sites — with centralised reporting and consistent service standards.

How do I request a quote or get in touch?2025-07-22T13:06:50+00:00

You can contact us via our website, phone, or email.
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Do you offer after-hours or weekend service?2025-07-22T13:05:56+00:00

Yes, we provide after-hours and weekend support for urgent issues and scheduled works, depending on your requirements and service agreement.

What’s your response time for urgent maintenance?2025-07-22T13:04:51+00:00

We offer prompt response for emergency and reactive maintenance. Response times depend on location and urgency, but we aim to attend high-priority issues as quickly as possible — often same-day.

Can I track service jobs and reporting in real time?2025-07-22T13:03:12+00:00

Yes. Through our digital platform, clients can access job tracking, live updates, compliance documentation, and asset reports — all in one place.

How do you manage compliance and safety?2025-07-22T13:01:47+00:00

We prioritise compliance in every job we do. Our services are aligned with WHS regulations, and we provide clear documentation, job records, and digital reporting to ensure full visibility and peace of mind.

Are your technicians qualified and insured?2025-07-22T13:01:02+00:00

Yes. All SSA Facilities technicians are fully licensed, qualified, and insured. We also ensure all staff and subcontractors undergo compliance checks and site-specific inductions as required.

What areas do you service?2025-07-22T13:00:21+00:00

SSA Facilities operates throughout South Australia, with expanding coverage into regional areas. If you’re unsure whether we service your site, just reach out and ask.

Do you offer tailored maintenance plans?2025-07-22T12:59:33+00:00

Absolutely. We work with each client to develop a service plan that fits their site, budget, and operational needs. Whether it’s a one-off project or a long-term maintenance contract, we customise our approach to you.

What services does SSA Facilities provide?2025-07-22T12:58:25+00:00

We offer a full range of commercial facility services, including electrical maintenance, plumbing, HVAC servicing, grounds & gardens care, waste management, security services, infection control cleaning, and asset maintenance solutions.